Trying to choose between Hers and Noom Med? Here’s what you actually need to know first: the true monthly cost (prepay vs meds-included), where the intake really routes you (brand-name, compounded, or coaching), and the refund windows to screenshot so you don’t get stuck. I’ll answer those up front (with receipts), then show who each program fits best.
Disclosure:
I currently use compounded tirzepatide through Join Josie (approved at BMI 20 based on menopause‑related symptoms and clinician discretion). I pay out of pocket; no affiliation. Compounded GLP‑1s are not FDA‑approved. This is n=1 to help you ask better questions—not medical advice. To learn more, read all about how my experience has been with Josie.
Methodology & Limits (how we review)
- We reviewed public pricing, terms, FAQs, and support pages on August 19, 2025.
- Eligibility and intake flows vary by state, clinician judgment, and inventory; your path may differ.
- First‑person notes are n=1 and provided for context, not as generalizable outcomes.
Our Verdict
- Choose Hers if: you want a big‑platform app, compounded semaglutide access (verify availability), posted cash prices for brand names, and you’re okay with prepaid plans to hit the headline price.
- Choose Noom Med if: you want coaching‑first psychology tools + telehealth that steers toward brand‑name meds (medication billed separately; insurance path when possible).
- Either way: Price the maintenance dose, confirm the named pharmacy (if compounded), and screenshot refund windows. Programs look similar on day 1 and very different by month 3.
Quick Snapshot of Hers vs Noom Med
| Features | Hers | Noom Med |
|---|---|---|
| Model | Telehealth | Coaching + tele |
| Price* | $199/mo* (compounded semaglutide) | Trial $69† |
| Prepay | 12m upfront* | Per plan |
| Meds | Compounded Semaglutide, Brand Names | Brand‑name GLP‑1 path via retail/insurance; no compounded offering advertised |
| Cancel | Cancel ≥2d; changes ~48h | No refund once RX written |
| Pharmacy | COA; ask pharmacy name | Request routing/pharmacy |
*Lowest advertised rate; verify at checkout.
†Trial fee; medication billed separately (price depends on RX & coverage).
Receipts you can verify: Hers pricing & terms (2‑day cancel; prepaid math; COA); Hers drug‑pricing page lists brand names. Noom Med pricing & refund FAQ; program page states medication cost is separate. (Links in References.)
Hers Weight Loss: How it Works (and what to screenshot)
Hers is a large telehealth platform for women that lists brand‑name GLP‑1s alongside compounded semaglutide and oral kits. Lowest advertised prices generally require prepaid plans. They do not offer compounded tirzepatide.
Hers was one of the first online weight loss programs I considered when looking for a provider, so I decided to take their quiz.
I completed Hers’ intake form, which took me almost 15 minutes – it's very extensive and a lot of questions. With a lower BMI plus menopause‑related symptoms, I wasn’t approved there at the time—which nudged me to look elsewhere.
Funnel note (n=1): In my May 2025 intake, the flow emphasized a compounded semaglutide path while brand‑name options were less prominent, even though they advertise heavily for the brand-name versions. Flows can vary by state, eligibility, and stock.
Pricing headlines:
- GLP‑1 injectables from $199/mo when you choose a 12‑month plan paid in full.
- Oral kits from $69/mo with 10‑month prepay.
- Brand‑name cash prices (Wegovy®, Zepbound®, etc.) are posted; insurance use varies by plan.
Care model: 24/7 messaging, in‑app dose changes, monthly check‑ins; anti‑nausea support for eligible patients (could cost extra).
Pharmacy & quality: Hers states compounded shipments include a Certificate of Analysis (COA). Always request the dispensing pharmacy name and keep that note with your records.
Refunds/renewal: Subscriptions auto‑renew; cancel at least 2 days before the renewal processing date. Plan changes often must be made ~48 hours before the next order processes.
Pros
- Brand‑name + compounded semaglutide choices in one app
- 24/7 access; polished app experience
- COA language for compounded shipments
Cons
- Lowest pricing tied to multi‑month prepay
- No compounded tirzepatide shown (as of Aug 2025)
- Must request the named pharmacy explicitly
Screenshot this: effective monthly price after prepaid math • refund/cancel timing • COA wording • named pharmacy.
Tiny tip: New right‑upper‑quadrant (RUQ) pain, fever, or yellowing skin? Contact your clinician—rapid weight loss can increase gallstone risk.
Compared with a menopause‑focused clinic (e.g., Josie)
- Shines: broader brand‑name visibility, polished big‑app tools, and potential prepay discounts if you prefer that structure.
- Lags: symptom‑aware intake for menopause/PCOS and monthly refill‑form dose personalization. Hers has no option for compounded tirzepatide.
- Learn more in our comparison of Zealthy vs Hers vs Josie for weight loss.
Receipts (for your records): Hers pricing page (“from $199/mo” with 12‑mo prepay); Terms (cancel ≥2 days); newsroom posts on COA availability.
Noom Med: How it Works (and what to watch)
Coaching‑heavy behavior program with telehealth that often routes brand‑name GLP‑1s; medication costs are separate and depend on retail price and insurance.
Noom Med was another weight loss provider I considered using, as they used to be the leader in weight loss through behavior coaching. I explored the trial flow and liked the psychology tools, but the brand‑name‑first pathway with separate medication costs didn’t fit my goals.
Funnel note (n=1): In my May 2025 intake, when I didn’t meet GLP‑1 criteria the flow redirected to Noom’s core behavior program and then proceeded to offer me metformin – no thanks. I was there for a GLP-1, not for their flagship program. Flows vary by eligibility and clinician judgment.
Pricing & offers:
- Trial from $69; some pages also show starting at $149 depending on program type.
- Medication is not included in those figures.
Claims to parse: You’ll see lines like “lose up to 20% of body weight” and “48% more weight with Noom Med vs meds alone.” Treat these as marketing claims and check the footnotes for study details and populations.
Refunds: Noom states no refunds once a prescription is written for the cycle. Otherwise, use the portal/support to check eligibility.
Pros
- Strong psychology/behavior framework + coaching
- Insurance‑friendly path for brand‑name meds when eligible
- App structure many users recognize from classic Noom
Cons
- Trial/membership doesn’t include medication; total depends on RX
- Outcomes claims need source details to interpret properly
- No refunds once RX is written for that period
- If you don’t qualify, the flow often nudges to the non‑GLP program (n=1; expectations matter)
Screenshot this: maintenance‑dose total (program + med + supplies) • no‑refund after RX rule • insurance/retail routing steps.
Compared with a menopause‑focused clinic (e.g., Josie)
- Shines: deep behavior change curriculum, familiar app experience, and an insurance‑forward brand‑name path.
- Lags: menopause‑specific eligibility flexibility (lower BMI) and refill‑by‑cycle micro‑titration for dose personalization.
Receipts (for your records): Noom Med pricing pages (trial $69; some “starting at $149” language); Noom refund FAQ (“no refunds once a prescription is written”); outcomes‑claims pages.
Side‑by‑Side: Hers vs. Noom Med for Weight Loss
| Feature | Hers | Noom Med |
|---|---|---|
| Model | Telehealth with brand‑name + compounded semaglutide + oral kits | Psychology‑first program + telehealth; brand‑name routing |
| Headline price | GLP‑1 from $199/mo (12‑mo prepay); oral kits from $69/mo (10‑mo prepay) | Trial from $69; some pages show starting at $149 program language |
| Medication included? | No (unless specifically bundled); cash prices posted for brand names | No (med billed separately; retail pricing + insurance) |
| Compounded vs brand | Compounded semaglutide available; no compounded tirzepatide shown | Primarily brand‑name path; verify any micro‑dose/compounded offerings by state |
| Support | 24/7 messaging, app tools, check‑ins | Coaching + Care Team; behavior change curriculum |
| Pharmacy visibility | COA stated; request dispensing pharmacy name | Focus on program; ask for pharmacy + routing details |
| Cancel/refund | Auto‑renew; cancel ≥2 days pre‑renewal | No refunds once RX is written for the period |
Note: 2025 has been volatile for telehealth GLP‑1s (brand partnerships and compounding rules). Always confirm current availability at checkout.
What customers are saying (as of Aug 2025)
We scanned public review sites and policy pages to set expectations—not to cherry‑pick. Experiences vary by state, clinician, and inventory.
Hers: common themes
- Convenience & access: Many like the 24/7 messaging and quick intake; some report fast approvals/shipping.
- Price clarity: Several reviews mention confusion around prepay math and auto‑renew, underscoring the cancel ≥2 days rule.
- Compounded vs brand‑name: A few users expected brand‑name but encountered a compounded path—confirm your preference at intake and ask for the dispensing pharmacy name + COA.
- Customer service: Mixed—some quick resolutions, others frustrated by renewal timing.
Noom Med: common themes
- Easy start & coaching: Frequent praise for app guidance and feeling supported early on.
- Medication isn’t included: Reviewers sometimes miss that the trial fee excludes meds; total monthly cost depends on your RX and coverage.
- Refund policy: The no‑refund once RX is written rule is a recurring surprise—know it up front.
- If not eligible: Some intakes are redirected to Noom’s behavior program; good fit for coaching‑first folks, not for those set on medication.
Safety & Regulatory Reality
- Compounded ≠ FDA‑approved: verify the named U.S. pharmacy, potency/sterility testing (COA), dosing tools, and shipping chain. If compounded, confirm the active ingredient is semaglutide base (not a non‑equivalent salt) or the appropriate tirzepatide compound, per your prescription.
- Boxed warning (class): avoid with medullary thyroid carcinoma (MTC) or MEN2 history.
- Use caution/avoid: prior pancreatitis, significant gallbladder disease, severe GI motility disorders (e.g., gastroparesis), or known hypersensitivity.
- Pregnancy/breastfeeding: not recommended. Discuss effective contraception and stopping prior to conception per product labeling.
- Procedures/anesthesia: tell your surgical/anesthesia team; some patients are advised to hold before procedures due to delayed gastric emptying—follow your team’s instructions.
- Diabetes medications: GLP‑1s can lower glucose. If you use insulin or sulfonylureas, coordinate dose adjustments to reduce hypoglycemia risk.
- Retinopathy caution (diabetes): rapid A1C improvement may transiently worsen retinopathy—report any vision changes promptly.
- Gallbladder & kidney: rapid weight loss may increase gallstone risk; severe nausea/vomiting/dehydration can stress the kidneys—maintain hydration and seek care for persistent symptoms.
- Drug interactions & absorption: delayed gastric emptying may affect oral medication absorption (including oral contraceptives during initiation/titration). Ask your clinician about backup contraception and timing for other meds.
- Red flags: severe, persistent abdominal pain (± back radiation), signs of pancreatitis, one‑sided leg swelling, chest pain, or visual changes—seek care.
See common GLP-1 side effects for women for more information.
Monitoring (talk to your clinician):
- Baseline and periodic labs as clinically indicated (e.g., A1C/fasting glucose, comprehensive metabolic panel for renal/hepatic function, fasting lipids).
- Blood pressure/heart rate checks if you’re on antihypertensives.
- Weight, tolerability, hydration and GI side effects at each titration step.
- Eye symptoms if you have diabetes/retinopathy.
- Keep a simple titration log (dose, side effects, hydration, protein intake, activity) to share at follow‑ups.
- Prioritize protein + resistance training to support lean mass while on GLP‑1s.
Indications & off‑label context (simplified):
- Wegovy® (semaglutide) and Zepbound® (tirzepatide) are FDA‑approved for chronic weight management in specific populations;
- Ozempic® (semaglutide) and Mounjaro® (tirzepatide) are FDA‑approved for type 2 diabetes; weight‑loss use is off‑label and must be individualized.
Decision Guide
- Prefer a big app + multiple drug paths and don’t mind prepay? → Hers
- Want psychology coaching + insurance help for brand‑name meds? → Noom Med
FAQs: Noom Med vs Hers
Yes, Hers is a large U.S. telehealth platform that is LegitScript certified, and lists brand‑name GLP‑1s and compounded semaglutide (availability has shifted; verify at checkout). Pricing pages show from $199/mo with 12‑month prepay for injectables, and terms state you must cancel ≥2 days before renewal. Compounded shipments are said to include a COA; ask for the dispensing pharmacy name.
Noom Med pairs psychology tools with telehealth prescribing. The site advertises a trial from $69 (medication not included) and states no refunds once a prescription is written for that period. Outcomes claims like “48% more weight” should be read with their footnotes—ask for study links.
Run maintenance‑dose math. Hers’ headline pricing usually requires prepay; brand‑name cash prices are higher. Noom’s program fees don’t include meds; your total depends on RX price and insurance. The least expensive path depends on dose, plan, and coverage.
Often yes—both models can route a prescription to retail. Expect prior authorization and variable coverage. Always price your out‑of‑pocket before committing.
Your maintenance‑dose total, cancel/refund rules (Hers: ≥2 days; Noom: no refunds once RX written), pharmacy name + COA (if compounded), and your shipping window/reship policy.
See the Safety section: boxed warning, red flags, compounding basics. If you’re peri‑ to post‑menopause, discuss dose titration, hydration, protein + resistance training, and drug interactions with your clinician.
“Screenshot This” (before you pay)
- Maintenance‑dose total (program + med + supplies)
- Refund/cancel window and RX‑written rules
- Named pharmacy + COA (if compounded)
- Shipping window and reship policy
- Insurance routing steps (brand‑name path)
Note for menopause/PCOS readers
If you need menopause‑aware intake or lower‑BMI consideration, look for clinics designed around midlife hormone profiles (e.g., 28‑day cycles, a monthly refill form, and symptom‑aware titration). I currently use Join Josie (https://joinjosie.com/) because that was the provider that approved me with a BMI of 20 – it's been a great experience for me thus far; that’s n=1 and not medical advice.
See our vetted medical weight loss programs for women over 35 to find out more.
